International Shipping
Your court, our reach.
Tournament in 3 weeks? Others shrug. We deliver.
How we’re different
- Real quotes in 24 hours: based on live carrier conditions — not stale rate cards.
- Clear timelines: we give a delivery window we’ll stand behind — and beat when we can.
- Customs clarity: we flag what’s coming; local duties/taxes are yours (DAP).
How it works
Quote & Book
We confirm address, service tier, and live ETD/ETA ranges. You approve the quote — we book your lane.
Dispatch & Tracking
Carrier pickup from our facility. Tracking shared immediately. We monitor milestones and flag changes fast.
Clearance & Handover
We stay engaged through customs and coordinate delivery to your club, hotel, or event desk.
Service levels
| Tier | Transit (business days) | Best for |
|---|---|---|
| Express | 3–6 | Tournament deadlines and time-critical deliveries |
| Priority | 6–10 | Balanced speed and cost for team orders |
| Economy | 10–18 | Bulk shipments with flexible dates |
FAQ
Who pays customs duties and taxes?
DAP: duties/VAT are paid by the receiver. We flag expected costs up front.
Will I get tracking updates?
Tracking is shared at dispatch. We keep an eye on the shipment through delivery.
What if I have a tight deadline?
We’ll recommend Express or split-shipping (match kit first). If your date is at risk, we’ll tell you early and give a Plan B.
Can you deliver to our hotel or venue?
Yes. We ship to hotels, clubs, and event desks — with receiving hours and a named contact confirmed.
What happens if customs holds my shipment?
We support the carrier with paperwork fast and keep you updated until release. Most holds clear once documentation is complete.
Can you use our FedEx, UPS, or DHL account?
Yes. We can ship on your account and still handle labelling and export paperwork.
Can I return or exchange an international shipment?
Returns follow our Returns & Exchanges policy. We’ll help with paperwork and reship options where possible.