Squash-specific apparel  |  Worldwide shipping  |  MeSize™ custom fit  |  Low minimum for teams  

Shipping & Delivery

No surprises. No run-around. Straight talk on timelines, tracking, and what to expect.

Two Shipping Paths

Webstore Orders

Ships from the U.S. (in-stock items)

Fast dispatch, simple domestic rates, tracked delivery.

Teamwear + Bulk + MeSizeâ„¢

Ships from Pakistan. (built-to-order)

Production lead time, tracked international shipping.

Webstore Orders (Ships from the U.S.)

Processing

  • In stock: typically dispatches within 1–2 business days (Mon–Fri).
  • Early orders: placed before 12:00 PM ET often dispatch the same day (not guaranteed).

Tracking

  • Label created: you’ll get tracking as soon as it’s generated.
  • First scan: movement may take 12–24 hours to appear after handoff.

Delivery

  • Standard Ground: typically 2–5 business days after dispatch.
  • Express: Two-Day / Next-Day where supported (carriers vary by address).

U.S. Shipping Rates (Webstore)

U.S. domestic shipping — simple, predictable pricing
Service Orders up to $100 Orders over $100
Standard Ground $8.95 flat rate FREE
Two-Day $19.95 $24.00
Next-Day $27.95 $32.00

Tip: double-check your address + phone number at checkout to avoid carrier delays.

Teamwear, Bulk Orders & MeSizeâ„¢

These orders are custom produced first, then shipped internationally. Typical timeline: 3–4 weeks from final design approval + sizing lock, then tracked shipping.

Have a tournament date? Talk to us first — we’ll confirm what’s realistic.

What affects timeline

  • Design approval + sizing lock
  • Order size + production queue

Tracking

We send tracking after carrier handoff. First international scans can take longer.

Customs & duties

International orders may incur duties/VAT payable by the recipient (set by local authorities).

If Something Goes Wrong

Tracking hasn’t updated?

Email orders@squashdesign.com with your order number if tracking hasn’t changed for 48 hours. We’ll check with the carrier and send a confirmed update.

Lost or damaged on arrival?

Start a claim via Returns & Exchanges. Keep packaging and include photos within 48 hours so we can resolve it quickly.

Good to Know

  • Signature: may be required for high-value shipments.
  • Address changes: if it hasn’t dispatched, we can fix it. After dispatch, carriers may not allow changes.
  • Split shipments: we usually ship in one parcel; split delivery by request (where practical).
  • Support hours: Mon–Fri. We aim to reply within 1 business day.

Shipping Outside the U.S.?

We ship worldwide with tracked service. International orders may incur local duties/VAT payable by the recipient. See international shipping options.

Need help planning delivery?

Send your destination + match date (if any). We’ll tell you what’s realistic. Contact Support
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